FREQUENTLY ASKED QUESTIONS
Fingerprints Plus is duly accredited by RCMP to electronically capture and submit fingerprints for civil purposes, Please click here to check our accreditation letter and click here to check our status on RCMP Website
The price depends on the type of fingerprinting service you require. Please click here to check price list, or for more detailed price for each particular fingerprinting service on our appointment page, Please note that HST applies on all services.
We accept Cash, Debit, Visa, MasterCard and American Express
We highly recommend you book an appointment as the time slot will be reserved for you, Walk-Ins are accepted during Office Hours, subject to availability, as you might have to wait if applicants before you have booked an appointment.
Digital Fingerprinting is an electronic capture of an individual’s fingerprints via an optical scanner. The scanned fingerprints and application details are submitted electronically via a secure link to RCMP’s Canadian Criminal Real Time Information System (CCRTIS)
CCRTIS compares submitted fingerprints and application against the RCMP’s criminal record database, than the results are sent to the individual or the 3rd party requested in the application
If an individual does not have a criminal record, the RCMP will process fingerprinting request within 3 business days of receiving electronic submission and send results via regular Canada Post (RCMP does not provide any Courier or Registered Mail), if manual processing is involved and/or if there is a possible match to a criminal record, it might take up to120 business days, Please visit RCMP WEBSITE for processing times guidelines as per RCMP.
If your application has taken longer than 3 weeks and you require an update on the status of application, please email RCMP at CCRTIS-SCICTR@rcmp-grc.gc.ca or give a call to 613-998-6362 between the hours of 7:30AM and 3:30PM EST, providing ONLY the following information
- Full name and date of birth
- Date of application submission
- Reason for the criminal record check application
- Telephone number/ email address
- DCN # (Document Control Number)
Some Countries and licensing institutions only accept manual fingerprinting instead of digital fingerprinting, We strive to obtain best results for you, but we can’t guarantee if foreign jurisdiction/institution rejects fingerprint results, as it may be due to age, fingers deformation, skin disease or a multitude of factors.
Note– Please bring your fingerprint card for the jurisdiction you want fingerprinting for, if it is a country/institution specific, if you require manual Ink & Roll fingerprinting for USA, We do provide standard FBI FD-258 fingerprint card
It will take about 15 minutes for RCMP fingerprinting, but could take 30-45 minutes for FBI and Foreign Police Fingerprinting
Please click here for the required documents you need to bring with you
We do not provide Biometrics collection service, if you have been asked to provide Biometrics from IRCC Please click here to book your Biometrics appointment.
Once you visit our office and obtain your FBI FD-258/1164 fingerprint card, than you need to start your online application with FBI Visit FBI website for complete process to apply online as described (How to submit a request, follow all the 7 steps and Enter your email address to get started), and submit your fingerprint card to FBI via courier